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“Our users are constantly under threat of attack—whether they’re in this building or outside
of these four walls,” states Sam Langley, VP of Information Technology, at TGI Fridays’ head–
quarters in Dallas, Texas. “We needed strong endpoint protection that traveled with the users.”
Opening its first location in New York City in 1965, TGI Fridays now encompasses more than
900 restaurants in 60 countries employing nearly 74,000 staff members. Using a franchise
model, it serves high-quality, authentic American food and handcrafted cocktails to over 50
million guests each year. Celebrating “Fridays” by bringing people together to socialize is at
the core of TGI Fridays’ legendary promise: “In Here, It’s Always Friday®.
Driving business growth and increasing profitability, TGI Fridays has focused on digital tech–
nology innovation to enhance the guest experience. Using applications powered by artificial
intelligence (AI), they’ve increased client engagement, improved internal operations, and
boosted the skills of their team members to deliver exceptional experiences.
“My responsibilities include all restaurant facing technology,” explains Langley, “from the point-
of-sale system to the back of the house infrastructure to the corporate office and corporate
infrastructure software development and information secur